Privacy Policy

Privacy Policy for Citrus and Salt Studios

Effective Date: May 28, 2024

Citrus and Salt Studios (“we,” “our,” “us”) values the privacy of our clients and website visitors. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data. This policy applies to all services offered by Citrus and Salt Studios, including our website (www.citrusandsaltstudios.com) and any other interactions you may have with us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you contact us, request a quote, or engage our services through our contact form, we may collect personal information such as your name, email address, business name, and industry.
• Usage Data: We use Google Analytics to collect information about how visitors interact with our website. This includes information such as your IP address, browser type, referring/exit pages, and operating system. Google Analytics uses cookies to track user interactions.
• Technical Data: If you use our services, we may collect data related to your use of our website-building tools, including Bricks Builder and WordPress. This may include information about the website you are building, your login credentials (encrypted), and other technical details necessary for providing our services.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our web design services.
• Communication: To respond to your inquiries, provide customer support, and send you updates about our services.
• Analytics: To analyze website traffic and user behavior on our website to improve our services and user experience.
• Marketing: With your consent, to send you promotional materials and updates about our services.

3. Legal Basis for Processing Personal Data (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the personal data we collect and the specific context in which we collect it. We may process your personal data because:

• We need to perform a contract with you.
• You have given us permission to do so.
• The processing is in our legitimate interests and it’s not overridden by your rights.
• For compliance with the law.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:

• Service Providers: Third-party service providers who assist us in operating our website and conducting our business, such as Google Analytics.
• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Data Security

We implement a variety of security measures to protect your personal information. These measures include encryption, access controls, and secure data storage to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.

6. Your Rights

As a resident of California, the EEA, or the broader US, you have certain rights regarding your personal data:

California Residents (CCPA Rights):

• Right to Know: You have the right to request information about the personal data we collect, use, and disclose.
• Right to Delete: You have the right to request the deletion of your personal data, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt-out of the sale of your personal data. However, we do not sell personal data.
• Right to Non-Discrimination: You have the right to not be discriminated against for exercising any of your CCPA rights.

EEA Residents (GDPR Rights):

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us at team@citrusandsaltstudios.com.

7. International Data Transfers

We are based in the United States and your personal information may be transferred to, stored, or processed in the United States or other countries outside of the EEA that may not have the same level of data protection as your home country. We ensure appropriate safeguards are in place to protect your personal data when it is transferred internationally.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Citrus and Salt Studios
Email: team@citrusandsaltstudios.com

By using our services, you consent to this Privacy Policy.